Your privacy is important to us.
a) ‘us‘ ‘we‘ or ‘our‘ means Enso Legal Pty Ltd (ACN 641 869 105); and
b) ‘you’ means any user of our website and/or our services, including any of your related entities, directors, officers and agents.
Personal information includes information or an opinion about an individual that is reasonably identifiable. For example, this may include your name, age, gender, postcode and contact details. It may also include financial information, including your credit card information.
1. What personal information do we collect?
We may collect the following types of personal information:
(b) mailing or street address;
(c) email address;
(d) telephone number and other contact details;
(e) age or date of birth;
(f) credit card information;
(g) your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;
(h) details of the products and services we have provided to you or that you have enquired about, including any additional information necessary to deliver those products and services and respond to your enquiries;
(i) any additional information relating to you that you provide to us directly through our website or app or indirectly through your use of our website or app or online presence or through other websites or accounts from which you permit us to collect information; or
(k) any other personal information that may be required in order to facilitate your dealings with us.
We may collect these types of personal information either directly from you, or from third parties. We may collect this information when you:
(a) register on our website or sign up to our mailing list;
(b) communicate with us through correspondence, email, or when you share information with us from other social applications, services or websites;
(c) interact with our sites, services, content and advertising; or
(d) invest in our business or enquire as to a potential purchase in our business.
2. Why do we collect, use and disclose personal information?
We may collect, hold, use and disclose your personal information for the following purposes:
(a) to enable you to access and use our website and related services;
(b) to operate, protect, improve and optimise our website, any related services, business and our users’ experience, such as to perform analytics, conduct research and for advertising and marketing;
(c) to send you service, support and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you;
(d) to invite you to any of our business events including ‘VIP’ events;
(e) to comply with our legal obligations, resolve any disputes that we may have with any of our users, and enforce our agreements with third parties; and
(f) to consider your employment application (if applicable).
We may also disclose your personal information to a trusted third party who also holds other information about you. This third party may combine that information in order to enable it and us to develop anonymised consumer insights so that we can better understand your preferences and interests, personalise your experience and enhance the products and services that you receive.
3. Do we use your personal information for direct marketing?
We and/or our carefully selected business partners may send you direct marketing communications, newsletters, VIP event invitations and information about our services and/or products. This may take the form of emails, SMS, mail or other forms of communication, in accordance with the Spam Act and the Privacy Act. You may opt-out of receiving marketing materials from us by contacting us using the details set out below or by using the opt-out facilities provided (e.g. an unsubscribe link).
4. To whom do we disclose your personal information?
(a) our employees and related bodies corporate;
(b) professional advisers, dealers and agents;
(c) payment systems operators (e.g. merchants receiving card payments);
(d) our existing or potential agents, business partners or partners;
(e) anyone to whom our assets or businesses (or any part of them) are transferred;
(f) specific third parties authorised by you to receive information held by us; and/or
(g) other persons, including government agencies, regulatory bodies and law enforcement agencies, or as required, authorised or permitted by law.
5. Using our website and cookies
We may collect personal information about you when you use and access our website.
While we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer.
We may also use ‘cookies’ or other similar tracking technologies on our website that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, TV, mobile phone or other device. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices and/or browsing sessions. You can disable cookies through your internet browser but our websites may not work as intended for you if you do so.
6. MailChimp Privacy
We may use “MailChimp” to provide electronic newsletters to you and other related services.
In providing the services, namely distributing newsletters, we may be required to disclose to MailChimp or MailChimp may collect personal information from you, including email addresses you have provided to us for the purpose of receiving electronic newsletters, and all information relating to those email addresses.
a) when you access our electronic newsletters;
b) your browser type and version; and
c) your operating system and other similar information.
MailChimp may transfer this information to its contractors or other third parties who process the information on MailChimp’s behalf, or where otherwise required to do so by law.
MailChimp is based in the United States of America (USA) and is subject to the laws of the USA. Your information (including your IP address) will be transmitted to and stored by MailChimp on servers located outside Australia.
7. Disclosure of personal information outside Australia
If any of our business partners or event partners are located outside of Australia, we may be required to disclose your personal information outside of Australia
When you provide your personal information to us, you consent to the disclosure of your information outside of Australia and acknowledge that we are not required to ensure that overseas recipients handle that personal information in compliance with Australian Privacy Law. We will, however, take reasonable steps to ensure that any overseas recipient will deal with such personal information in a way that is consistent with the Australian Privacy Principles.
When you provide your personal information to us for the purposes of signing up to our electronic newsletters about offers, events, products and programs at or relating to Enso Legal or those of our business partners, you consent to:
b) your personal information being sent and stored overseas, and acknowledge that Australian Privacy Principle 8.1 contained in Schedule 1 to the Privacy Act 1988 (Cth) will not apply to the use of the information; and
c) acknowledge that MailChimp is not subject to the Privacy Act 1988 (Cth) and you will not be able to seek redress under the Privacy Act 1988 (Cth) for any privacy breaches by MailChimp but will need to seek redress under the laws of the USA.
We may hold your personal information in either electronic or hard copy form. We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your personal information. However, we cannot guarantee the security of your personal information.
10. Accessing or correcting your personal information
You can access the personal information we hold about you by contacting us using the information below. Sometimes, we may not be able to provide you with access to all of your personal information and, where this is the case, we will tell you why. We may also need to verify your identity when you request your personal information.
If you think that any personal information we hold about you is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.
11. Making a complaint
If you think we have breached the Privacy Act, or you wish to make a complaint about the way we have handled your personal information, you can contact us using the details set out below. Please include your name, email address and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time. If you think that we have failed to resolve the complaint satisfactorily, we will provide you with information about the further steps you can take.
12. Contact Us
Postal Address: PO Box 308, Miami, Qld, 4220
Email Address: [email protected]
Phone Number: 07 5655 4477
Effective: 15 February 2021